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Old 10-01-2002, 03:59 AM
thedrifter thedrifter is offline
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Cool New Site Compiles Military-Specific Consumer Complaints

Date: Fri, 27 Sep 2002 1602 -0700
Subject: New Site Compiles Military-Specific Consumer Complaints

By Kathleen T. Rhem
American Forces Press Service

WASHINGTON, Sept. 25, 2002 -- DoD and the Federal Trade Commission have
teamed up to provide military and civilian personnel of the Defense
Department an outlet for consumer complaints.

"Military personnel, DoD civilians and their families face unique
challenges every day trying to deal with consumer protection issues,"
said Charles Abell, assistant secretary of defense for force management
policy. Such issues, he said, include nonstandard work schedules,
lengthy absences from home, frequent relocations, the privacy of
personal information, and remote duty locations far from normal U.S.
consumer protection channels.

"Military Sentinel [http://www.consumer.gov/military] will
help us address these challenges by creating a database on which scam
artists and others who seek to defraud individuals in the military
community will be identified," Abell said in a Pentagon briefing with
FTC Chairman Timothy Muris.

Muris explained the project has a threefold goal:

o It provides an outlet for DoD personnel to make consumer complaints
"and be counted." Muris said the complaints are automatically added to
the FTC's Consumer Sentinel, an "identity-theft-data clearinghouse."

o Data are also available in service-specific breakdowns to military
law enforcement and legal agencies and to installation commanders. "In
that way, frauds can be identified, shut down and ultimately
prevented," Muris said.

o The site provides educational materials on consumer protections to
military and DoD civilians and their families. "These include
practical, plain-language tips on understanding credit and lending
issues, avoiding work-at-home and advance-fee loan scams, and
recognizing fraudulent offers whether they come through the mail, the
telephone, or the Internet," Muris said.

All these features are available through the
Military Sentinel [http://www.consumer.gov/military] site at
http://www.consumer.gov/military/

Muris said the site is important because it helps protect the people
who protect America.

"As we continue to rely on the men and women of the armed forces to
protect our liberties, I am proud that the FTC is doing all we can to
ensure that they receive the protection they need from unscrupulous
businesses and scam artists," he said.
__________________
IN LOVING MEMORY OF MY HUSBAND
SSgt. Roger A.
One Proud Marine
1961-1977
68/69
Once A Marine............Always A Marine.............

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